t789p's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how t789p collects, stores, and protects your data.
Introduction & Scope
t789p ("we", "us", or "the platform") operates a secure and reliable online betting and casino service for players in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities.
This Privacy Policy ("Policy") applies to all users of the t789p website, mobile platform, and all related services. By using our services, you are considered to have been informed of and agreed to the terms described in this Policy.
This Policy applies to everyone who: (a) visits the t789p website; (b) creates or uses an account; (c) participates in any of our services or games; (d) contacts our customer support team.
This Policy may change from time to time. We will notify you appropriately of any significant changes. The latest version of the Policy will always be available on this page.
What Information We Collect
t789p collects only the information necessary to provide our services, ensure security, and improve the user experience. The information we collect falls into the following categories:
2.1 Information You Provide Directly
Information you provide yourself:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or other identity document details (for KYC verification)
- Payment information (bKash, Nagad, Rocket, or Upay account numbers)
- Residential address
- Information provided when contacting customer support
2.2 Automatically Collected Information
Information automatically collected while you use the platform:
- IP address and device identification details
- Browser type, operating system, and device model
- Login time, session duration, and platform activity logs
- Gaming history, betting transactions, and account balance changes
- Information collected through cookies and similar tracking technologies
- User preferences and settings
2.3 Information Received from Third Parties
In some cases we may collect information from third-party service providers, such as payment processors and identity verification agencies. This collection is always conducted within the limits of applicable law.
Purpose of Data Use
t789p uses collected information only for the purposes listed below. We never sell your information to third parties for marketing or commercial gain.
3.1 Account Management and Identity Verification
Your information is used to create, manage, and secure your account. As part of the KYC (Know Your Customer) process, the necessary information is verified to confirm your identity and age. t789p provides services only to those aged 21 and above.
3.2 Financial Transaction Processing
Payment information is used to complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay. Financial transaction records are kept for fraud prevention and accounting purposes.
3.3 Customer Support
Information is used to resolve your complaints, questions, and requests, and to ensure effective service through 24/7 live chat and email support.
3.4 Security and Fraud Prevention
Information is analysed to prevent account hacking, money laundering, fraudulent activity, and unauthorised access. If suspicious activity is detected, immediate action is taken to protect the account.
3.5 Service Improvement
Anonymised or aggregated data is used to analyse user experience and improve the platform's functionality, gaming options, and overall service quality.
3.6 Responsible Gaming
As part of our responsible gaming programme, gaming behaviour is monitored to identify signs of excessive gaming and to offer assistance where needed.
Important: t789p never sells your personal information to advertisers or marketing organisations.
Data Disclosure & Sharing
t789p shares your personal information with third parties only in very limited circumstances and solely for specific purposes. Your information is never disclosed except in the following cases:
4.1 Service Provider Partners
Information may be shared with qualified third-party providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and fraud detection services. These providers operate under strict confidentiality agreements and may use the information only for the specified task.
4.2 Legal Obligations
If we are required to disclose information by a court order, government agency request, or applicable law, we are obligated to do so. In such cases we will endeavour to notify you as much as possible.
4.3 Anti-Money Laundering
To comply with anti-money laundering laws, suspicious financial activity may be reported to the relevant authorities.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such situations we will notify you in advance and ensure that the new operator maintains the same privacy standards.
We never sell your information to advertisers, marketers, or third-party vendors for commercial purposes.
Data Security Measures
t789p uses industry-standard technology and practices to protect your personal information. Our security framework is structured across the following layers:
5.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data exchanged between your browser and our servers is encrypted
- Use of AES-256 encryption technology for data storage
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication option
5.2 Administrative Security
- Staff privacy training and awareness programmes
- Data access controls based on the Least Privilege Principle
- No staff member can view a user's sensitive information without identity verification
- Rapid response plan in the event of a data breach
5.3 Physical Security
Our servers are located in secure data centres with restricted physical access, CCTV monitoring, and environmental controls.
Your responsibility: Keep your account password secure and do not share it with anyone. If you notice any suspicious activity, notify our support team immediately.
Cookies & Tracking Technologies
t789p uses cookies and similar technologies on its platform to help improve your browsing experience and ensure the platform functions correctly.
6.1 Types of Cookies We Use
- Essential cookies: Required to maintain login sessions and security tokens — these cannot be disabled
- Functional cookies: Remember your preferred language, game settings, and other personalisation information
- Analytics cookies: Analyse platform usage patterns to help improve service quality
- Security cookies: Prevent fraudulent activity and unauthorised access
6.2 Cookie Controls
Most cookies can be controlled or declined through your browser settings. However, disabling essential cookies may affect certain key platform functions and you may not be able to log in.
Data Retention Period
t789p retains your information only for as long as necessary. The retention period depends on the following factors:
7.1 Active Account Data
All relevant information is retained while your account is active. This is essential for service delivery and security.
7.2 After Account Closure
Even after an account is closed, certain information is retained for a defined period to meet legal and regulatory obligations. This includes financial transaction records, KYC documents, and compliance-related information.
7.3 Data Deletion
Once the defined retention period has passed, we securely delete or anonymise your data so that you can no longer be identified. The data deletion process is carried out on a regular basis.
Your Rights
As a user of the t789p platform, you have the following rights regarding your personal information:
8.1 Right to Access
You may request to know what information we hold about you. After appropriate identity verification, we will provide you with this information.
8.2 Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request a correction. We will make the correction as quickly as possible.
8.3 Right to Erasure
In certain circumstances you have the right to request that your information be deleted. However, this request may not be possible to fulfil in cases of legal obligations or ongoing disputes.
8.4 Right to Object to Processing
In certain circumstances you have the right to object to the processing of your information, particularly regarding the use of your data for direct marketing purposes.
8.5 Right to Data Portability
You may request to receive the information you have provided in a structured, commonly used format.
To exercise any of the above rights, please contact our support team. We will verify your identity and respond as quickly as possible.
Protection of Minors
t789p strictly does not provide its services to anyone under the age of 21. An age verification process must be completed at the time of registration on our platform.
If we become aware that a minor has created an account, we will immediately close that account and securely delete the associated information. If a parent or guardian believes their child is using our platform, please contact us directly.
Policy Changes
t789p may update this Privacy Policy from time to time. Changes will be communicated in the following ways:
- The date of the most recent policy update will be shown on this page
- For significant changes, a notification will be sent to the registered email address
- A prompt about notable changes may be shown when logging in to the platform
Continued use of the platform after a change is made will be considered as your acceptance of the updated policy. If you do not agree to a policy change, you have the right to close your account.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the t789p support team:
24/7 direct support — in Bengali and English
We will process your privacy-related requests as quickly as possible. A response will be provided after identity verification is completed.
Also read our Terms & Conditions and Responsible Gaming Policy — together they form t789p's complete user protection framework.