FAQ
t789p FAQ — Answers to All
Your Questions
From account security to deposits, cricket betting, and responsible gaming — detailed answers to t789p's most important questions, all in one place.
t789p is a trusted online betting and casino platform for Bangladesh. New players and experienced members alike have questions from time to time. On this FAQ page we have brought together the most frequently asked questions about account security, responsible gaming guidelines, deposit methods, and cricket and sports betting. Each answer is written in plain language so you can find the right information quickly. If you cannot find an answer to your question, contact us via 24/7 live chat or email.
All FAQs
Account Security
No t789p staff member or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If anyone asks for this information — by phone, SMS, or messenger — disconnect immediately and report it to us at [email protected]. Sharing your OTP with anyone puts both your account and your mobile banking at risk.
Our platform uses SSL encryption, which means all your data and transactions are handled through encrypted channels. Passwords are stored as hashes — no staff member can read them directly. We follow fair play and data protection policies and never sell personal information to third parties.
Our only official domain is t789p.lat. Check the URL in your browser's address bar and look for the HTTPS lock icon. Look-alike spellings such as "t789pp.com" or "t789p-bd.net" are fraudulent sites. If you receive any suspicious link, do not click it — type our correct URL directly into your browser.
Change your password as quickly as possible. Then email [email protected] or reach us via 24/7 live chat. Our team will review recent activity on your account and, if necessary, temporarily lock it to keep it safe. Use a strong, unique password and avoid using the same password anywhere else.
Using public Wi-Fi for financial transactions or logins always carries some risk. We recommend using mobile data or a trusted private network. If you must use a public network, log out to end your session when you are done and avoid saving your password on any device.
Responsible Gaming
A few common signs are: repeatedly spending beyond your budget, placing more bets to try to recover lost money, neglecting family or work to play, and feeling restless when not gambling. If you notice these signs, take a break and use the tools on our responsible gaming page, or ask for help via live chat.
Yes. t789p offers both cooling-off periods and self-exclusion. With a cooling-off period you can limit account activity for a set time. Self-exclusion lets you close your account for an extended period. To use either option, write to [email protected] or speak with our team via live chat.
t789p is strictly for people aged 21 and above only. Minors are not permitted to open an account. We take appropriate steps to verify age. If a minor in your household has accessed this site, parents or guardians should contact support immediately.
Yes, you can set a daily or weekly deposit limit to help keep your spending in check. To set or change a limit, submit a request via live chat or at [email protected]. Keeping a limit that works for you is an effective way to play responsibly.
Alongside t789p's live chat and support team, you should seek help from professional counsellors or counselling services in Bangladesh that specialise in mental health and addiction. Talk openly with family and trusted friends. Gaming should always be a form of entertainment — not a livelihood or a financial solution.
Deposits
The minimum deposit on t789p is ৳200, and this applies to all payment methods. That means at least ৳200 must be deposited whether you use bKash, Nagad, Rocket, or Upay. Starting small and building up your experience gradually is a good approach.
We currently support four mobile financial services: bKash, Nagad, Rocket, and Upay. All of these are widely available in Bangladesh and ideal for fast transactions. The minimum deposit amount is the same across all methods — ৳200.
To deposit with Nagad, log in to t789p and go to the deposit option. Select Nagad, enter the amount (minimum ৳200), and complete the payment to the Nagad number we provide. You can use either the Nagad app or the USSD code (*167#). Be sure to include the correct reference or transaction ID.
Deposits are usually credited within a few minutes. If there is a delay or more than 30 minutes have passed, contact us via live chat or at [email protected] with your transaction ID, mobile number, and payment method details. Our team will resolve the issue quickly.
t789p does not apply any separate charge for deposits. However, your mobile banking app (bKash, Nagad, Rocket, Upay) may apply a small service charge according to its own policy — this is stated in that app's terms. It is worth checking the app's fee information before making a transaction.
Cricket & Sports Betting
An accumulator (or multi-bet) means placing bets on multiple matches or markets together on a single slip. The odds of each selection are multiplied together to determine the total payout. However, if any one selection is wrong, the entire accumulator is lost. It is therefore a high-risk, high-reward strategy. Start with small amounts to build up experience.
Yes, live in-play betting is available on t789p. Markets update in real time while a match is in progress and you can place new bets as the action unfolds. You can take part in exciting markets such as batting powerplay, next wicket, or over runs. Keep your internet connection stable so there are no issues submitting bets.
Yes, betting markets are available for BPL, T20 World Cup, IPL, and international cricket. For matches such as Bangladesh vs India, markets including match winner, top scorer, and total runs are available. Betting opportunities are also available for football, kabaddi, and other popular sports.
If a match ends with an undetermined result (no result or tie) due to rain, bad light, or any other reason, that bet is generally voided and your stake is refunded. For accumulator bets, that selection is removed and the remaining selections are recalculated with new odds. Detailed rules can be found on the terms and conditions page.
t789p's welcome bonus is a 100% first deposit bonus — up to ৳8,000. For example, deposit ৳1,000 and get another ৳1,000 as a bonus, so you start playing with ৳2,000 in total. Specific wagering conditions apply — you must complete bets 25 times the bonus amount (i.e., a total of ৳25,000 in bets for a ৳1,000 bonus). Check the Terms & Conditions to see which games the bonus applies to.
Have more questions? We're here to help
Our 24/7 support team is always ready to assist in both Bengali and English. Get instant replies via live chat or reach out by email with your details — whichever works best for you.
24/7 Live Chat Support
[email protected]